Student wellbeing support
Just like you, we want students to thrive at uni.
The only insurance provider recommended by NUS
How we’ll support you
Developed to meet the needs of today’s students, our proposition is designed with simplicity at its heart.
Universities
A simple set of products for universities to provide support, guidance and financial protection to its students.
Students
Protection for students in the event of theft, loss, damage or injury, as well as access to student health and wellbeing support services.
Parents, guardians and fee payers
Financial protection for fee payers, and reassurance that the university cares for its students’ wellbeing.
Downloadable research
We've surveyed new students and their parents to assess their attitudes and concerns when starting out at university. Fill out your details and download the research below.
Our products and services
Fire, theft and flood
Up to £3,000 protection for student belongings on university premises against fire, theft and flood
Mobile phones
Up to £750 cover for mobiles phones that are stolen on university grounds
Protection across multiple locations
Your students are covered whether they’re in the university library or the students’ union café. You can also choose to extend your cover to protect students on their commute.
Accidental damage
Choose optional accidental damage cover up to £3,000 to protect students from drops and spills
Find out more about our legal protection and student wellbeing support services below.
Illness, injury or bereavement
Cover for associated costs should a non-UK student have to return home while studying due to illness, injury or bereavement.
Course fees
If a course is cut short or repeated due to accident or illness, we’ll reimburse the prepaid course fees
Family visits
Following a medical emergency, we’ll pay to bring a relative to the UK to visit
Professional counselling
Up to £250 for professional counselling if a student suffers stress, anxiety, depression or any other mental or nervous disorder as a result of accident, illness or bereavement
Find out more about our legal protection and student wellbeing support services below.
Accident or illness
Up to £20,000 cover for tuition fees should a student become incapacitated due to accident or illness and have to de-register from university
Pre-paid tuition fees
We can help re-imburse unused tuition fees that the student has already paid (or is legally liable to pay) following an incident.
Financial security
With fees protection, you can offer financial security to all students, parents or guardians paying tuition fees at your university
24 hour protection
Cover is in force 24 hours a day, 7 days a week for the entire time a student is enrolled at your university
Find out more about our legal protection and student wellbeing support services below.
Financial compensation
Up to £50,000 cover should a student have an accident that results in permanent disability or accidental death
Pre-organised activities
Cover is provided for all students participating in or attending pre-organised nonsporting activity, as long as it’s recognised by the university
University placements
Cover for accidents, illness or injury that occur while a student is on a university-approved placement
Practical sessions and field trips
Cover is extended to protect students during practical sessions and university field trips
Find out more about our legal protection and student wellbeing support services below.
Medical assistance, mental health support and legal cover
Access to three important student helplines: mental health, legal advice and debt counselling. We'll also provide up to £50,000 legal expenses protection that covers a variety of disputes, such as tenancy, employment issues, consumer issues and identity theft. Find out more about our student health and wellbeing support service below.
Wider wellbeing: Beyond traditional student insurance
As part of our medical assistance, mental health support and legal cover, we’re also able to provide access to a variety of specialist helplines to help students with their wider wellbeing. We're committed to offering a service beyond insurance, through pro-active support management to ensure student life is as enjoyable as possible.
This cover includes two services. The first is a 24/7 365 days a year GP service which provides medical assistance and supports mental health. Each student will have access to a private GP 24 hours a day via multiple channels, including a 24/7 365 telephone helpline to ensure a human connection, an app that provides instant messenger access to a doctor, or online face to face consultations. It offers the ability to have access in any country, with unlimited consultations.
The second service is a confidential and secure helpline that also offers a unique, tailored experience for each student’s needs with a dedicated healthcare professional throughout, for as long as required. This is provided by experienced medically trained nurses, including specialist mental health nurses, who offer long-term practical advice and emotional support on a wide range of issues. This service is available 9am-5pm Monday-Friday.
Our legal services provide advice across a wide range of legal issues as follows: Accommodation assistance, employment, consumer disputes, social media defamation, identity theft, personal injury, criminal prosecution defence, bicycle uninsured loss recovery and consular travel assistance. This helpline is available 24 hours a day, and there is access to online support tools, such as template letters for landlord or employer disputes. Students can also access the My Legal Buddy portal, which provides intuitive and logic-based advice, tailoring documents, information and recommendations.
Sometimes students may find themselves in a situation where they are no longer able to keep up with various payments and find themselves in debt. This can be upsetting and difficult to deal with if they don’t know where to turn. As part of our medical assistance, mental health support and legal cover, we provide experienced debt counsellors over the telephone. Fully confidential, they are able to discuss all options and provide advice on the best solutions available. This helpline operates Monday to Friday, 9am to 5pm, excluding Bank Holidays.
Customer reviews
We value our customers' feedback and use it to improve our products and services.
National Union of Students
Endsleigh takes the time to truly understand the needs of the education community. Their wellbeing product displays full recognition of the importance of student wellbeing in the sector and supports universities through the provision of a consistent insurance experience to all students. We fully support and endorse this proposition.
Peter Robertson
Chief Executive
University of Manchester Students’ Union
Endsleigh are the only insurance company who fully understand our market and the unique operating context we find ourselves in. I know that our weird and wonderful activities will never phase their team and we will always receive positive support and backing to make things happen for our students.
Ben Ward
Chief Executive
Canterbury Christ Church University
It feels like you generally want to provide an A Class insurance to us and help mitigate all of our risks to help protect our students, which is our number one aim - I think the promotions and the materials supplied is a nice extra touch. Long may it continue.
Tracey Taylor
Insurance Officer
Dauntsey’s School
Very many thanks to the team at Endsleigh for providing such a professional, comprehensive and clear insurance proposal for Dauntsey’s. We have been greatly impressed with your attentive and professional approach, and we are equally impressed with the broad range of comprehensive insurance cover that your proposals offer.
Steve Lilley
Bursar
Why Endsleigh?
As the leading provider of insurance for students’ unions and university accommodation providers across the UK, our highly experienced people pride themselves on their expertise, developed through industry qualifications and experience within the specialist education sector. With over half a century of experience, we’re committed to providing affordable cover alongside expert support services for your students.
You might also be interested in…
Student accommodation provider insurance
Flexible cover for students’ belongings while they’re living in uni halls against fire, theft, flood and malicious damage.
Students’ unions
Protection for your property, contents, money, liabilities and loss of income, all under one roof. Find out about temporary additional vehicles.
Independent school insurance
From cyber risks to reputational damage, our independent schools insurance products will offer you support when you need it.
Need to contact us?
Our friendly team are ready to talk to you:
Monday – Friday, 9am-5pm
Call us on 01242 866453