Incident line - comprehensive cover 0333 234 1662 Everyday, 24 hours Claim online »
Incident line - third party, fire & theft 0333 234 1663 Everyday, 24 hours Claim online »
Existing claims 0333 234 1599 Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed
 
Windscreen claims 0333 234 1667 Everyday, 24 hours Claim online »
Legal advice helpline 0333 234 1665 Every day, 24 hours  
RAC breakdown cover 0333 202 1867 Everyday, 24 hours  
Aria breakdown cover 01444 442399 Everyday, 24 hours  
Motoring Abroad 01444 442398 Everyday, 24 hours  
Excess protect policies - effective on or after 22.07.15 Claimez - Scheme code '20143' Claim online »
Excess protect policies - effective on or after 01.06.14 Claimez - Scheme Code '20089' Claim online »
Excess protect policies - effective on or after 01.06.13 Claimez - scheme code "10002" Claim online »
Contents policies 0333 234 1688 Mon-Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
Claim online »
Buildings policies 0333 234 1688 Mon-Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
Claim online »
Bike and musical instrument policies 0333 234 1688 Mon-Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
Claim online »
Key care 0345 303 4025 Everyday 24 hours  
Possessions, gadget & student policies 0333 234 1688 Mon-Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
Claim online »
Bike and musical instrument policies 0333 234 1688 Mon-Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
Claim online »
If your travel policy is underwritten by Zurich, please use the following numbers:  
Travel claims 0333 234 1691 / +44(0)1242 217 301 Mon – Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
Claim online »
Medical Assistance 01243 621 058 Every day, 24 hours  
Legal Expenses 0333 234 1691 Mon-Fri 9am-5.30pm
Sat: 9am -12pm
Sun: Closed
 
If your travel policy is underwritten by AXA or Inter Partner Assistance, please use the following numbers:  
Travel claims 0333 234 1692 / +44(0)1242 866 607 Mon – Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
Claim online »
Medical Assistance 0203 126 4114 / 0203 060 9671 Mon – Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
 
Legal Expenses 0370 350 5716 Every day, 24 hours  
In the event that there is no clear underwriter, please use the following:  
Travel claims 0333 234 1693 / +44(0)1242 217 302 Mon – Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
Claim online »
Contents policies 0333 234 1688 / +44(0)1242 217 040 Mon–Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
Claim online »
Buildings policies 0333 234 1688 / +44(0)1242 217 040 Mon–Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
Claim online »

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