Incident line - comprehensive cover 0800 783 4433 Everyday, 24 hours Claim online »
Incident line - third party, fire & theft 0800 096 9679 Everyday, 24 hours Claim online »
Existing claims 0800 923 4100 Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed
 
Windscreen claims 0800 318 084 Everyday, 24 hours Claim online »
Legal advice helpline 0800 969 689 Every day, 24 hours  
RAC breakdown cover 03332 021867 Everyday, 24 hours  
Aria breakdown cover 01444 442399 Everyday, 24 hours  
Motoring Abroad 01444 442398 Everyday, 24 hours  
Excess protect policies - effective on or after 22.07.15 Claimez - Scheme code '20143' Claim online »
Excess protect policies - effective on or after 01.06.14 Claimez - Scheme Code '20089' Claim online »
Excess protect policies - effective on or after 01.06.13 Claimez - scheme code "10002" Claim online »
Contents policies 0800 923 4043 Mon-Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
Claim online »
Buildings policies 0800 923 4043 Mon-Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
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Student policies 0800 923 4045 Mon-Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
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Bike and Musical Instrument policies 0800 923 4045 Mon-Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
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Key care 0345 303 4025 Everyday 24 hours  
Gadget policies 0800 923 4043 Mon-Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
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Bike and Musical Instrument policies 0800 923 4045 Mon-Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
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Please refer to your policy documents for details of your insurer  
Zurich: Travel Claims 0800 923 4046 Mon – Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
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AXA Insurance or Inter Partner Assistance Travel Claims 0800 9234048 Mon – Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
Claim online »
Zurich: Travel Claims Abroad +44(0)1242 217 301 Mon – Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
 
AXA Insurance or Inter Partner Assistance Travel Claims Abroad +44 (0)1242 866 607 Mon – Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
 
AXA: Medical Assistance Abroad +44 (0)203 126 4114 Every day, 24 hours  
Zurich: Medical Assistance (UK and Abroad) +44(0)1243 621 058 Every day, 24 hours  
AXA Insurance or Inter Partner Assistance Medical Assistance Abroad +44(0)203 060 9671 Every day, 24 hours  
Zurich: Legal Expenses 0800 9234046 Mon-Fri 9am-5.30pm
Sat: 9am -5pm
Sun: Closed
 
AXA Insurance or Inter Partner Assistance Legal Expenses 0800 923 4048 Every day, 24 hours
 
In the event that there is no clear insurer, please use the following:  
Travel Claims 0800 9234047 Mon – Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
Claim online »
Travel Claims Abroad +44(0)1242 217 302 Mon – Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
 
Make a buildings claim 0800 923 4044 Mon–Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
Claim online »
Make a contents claim 0800 923 4044 Mon–Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
Claim online »

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