Incident line - comprehensive cover 0333 234 1662 Every day 24/7  
Incident line - third party, fire & theft cover 0333 234 1663 Every day 24/7  
Excess protect policies - effective on or after 01.07.18 Claimez - Scheme code '20331' Claim online »
Excess protect policies - effective on or after 30.08.18 Claimez - Scheme Code '20143' Claim online »
The contact details for existing claims vary depending on your insurer. Please refer to your claims correspondence for information about how to get in touch about your claim. If you have your policy number to hand you can look up the claim centre contact details here.

If not, you can log in to your Endsleigh account to find it.
 
All claims for mobile phones (except AX4) 0800 923 4042 Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed
Claim online »
Mobile phone claims if your policy starts AX4 0333 234 1688 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
 
Policy numbers starting with AX1 or AX2 0330 024 6842 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: Closed
 
Policy numbers starting with AZ1, CN1, CN2 or CN3 0344 073 1114 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
 
Policy numbers starting with AX3 0330 024 8087 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: Closed
 
Policy numbers starting with DG1 0344 412 4259 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
 
Policy numbers starting with EL4 or EL6 0345 603 8381 / +44(0)1452 872701 Mon-Fri: 8am to 6pm

Or by email
(EL policies only)
 
Policy numbers starting with EC6, FL1, GE1, NU1, RE1, TS4 or ZU1 0800 923 4042 Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed
 
Policy numbers starting with FT1, FT2, FT4, GN1, GN4, KT1 or KT2 0345 165 0933 Every day 24/7  
Policy numbers starting with LG3 or LG5 0370 900 5565 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: Closed
 
Policy numbers starting with RA1, RA2 or RA3 0330 102 4010 Mon-Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed
 
All other Contents or Buildings policies 0333 234 1688 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
 
Bike and musical instrument policies (except AX4) 0800 923 4042 Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed
Claim online »
Bike and musical instrument if your policy starts AX4 0333 234 1688 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
 
Claims for Room Key Cover 0845 303 4025 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
 
All other Gadget and Possessions claims 0800 923 4042 Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed
Claim online »
If your travel policy is underwritten by Zurich, please use the following numbers:  
Travel claims 01202 038 946 Mon – Fri: 9am to 5pm
Sat-Sun: Closed
Claim online »
Medical Assistance 01243 621 058 Every day, 24 hours  
If your travel policy is underwritten by AXA please use the following numbers:  
Travel claims 03300 584 120 Mon – Fri: 9am to 5pm
Sat-Sun: Closed
Claim online »
Medical Assistance +44(0)203 060 9671 Every day, 24 hours  
Policy numbers starting with LA1 0345 165 0933 Every day 24/7  
Policy numbers starting with LE1 0345 603 8381 / +44(0)1452 872701 Mon-Fri: 8am to 6pm

Or by email
(LE1 policies only)
 
Policy numbers starting with LG6 0370 900 5565 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: Closed
 
Policy numbers starting with LX1 0330 024 6842 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: Closed
 
All other landlords policies 0333 234 1688 / +44(0)1242 217 040 Mon–Fri: 9am to 5pm
Sat-Sun: Closed
Claim online »
Executive Home Emergency Claims 0330 303 1475 Every day, 24 hours  
Home or Possessions Home Emergency Claims 0333 000 7916 Every day, 24 hours  
Landlords Home Emergency Claims 0333 000 7862 Every day, 24 hours  
Policy numbers starting with ZHR0 0800 587 6841 Auto Windscreens  
All other policies 0333 234 1667 National Windscreens Claim online »
All new claims 0800 923 4042 Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed
 
Breakdown Cover 0333 202 1867 Every day, 24 hours  
KeyCare 0345 303 4025 Every day, 24 hours  

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