| Incident line - comprehensive cover | 0333 234 1662 | Every day 24/7 | |
| Incident line - third party, fire & theft cover | 0333 234 1663 | Every day 24/7 | |
| Excess protect policies - effective on or after 01.07.18 | Claimez - Scheme code '20331' | Claim online » | |
| Excess protect policies - effective on or after 30.08.18 | Claimez - Scheme Code '20143' | Claim online » |
| The contact details for existing claims vary depending on your insurer. Please refer to your claims correspondence for information about how to get in touch about your claim. |
If you have your policy number to hand you can look up the claim centre contact details here. If not, you can log in to your Endsleigh account to find it. |
| All claims for mobile phones (except AX4) | 0800 923 4042 |
Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed |
Claim online » |
| Mobile phone claims if your policy starts AX4 | 0333 234 1688 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
|
| Policy numbers starting with AX1 or AX2 | 0330 024 6842 |
Mon-Fri: 8am to 8pm
Sat: 9am to 5pm Sun: Closed |
|
| Policy numbers starting with AZ1, CN1, CN2 or CN3 | 0344 073 1114 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
|
| Policy numbers starting with AX3 | 0330 024 8087 |
Mon-Fri: 8am to 8pm
Sat: 9am to 5pm Sun: Closed |
|
| Policy numbers starting with DG1 | 0344 412 4259 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
|
| Policy numbers starting with EL4 or EL6 | 0345 603 8381 / +44(0)1452 872701 |
Mon-Fri: 8am to 6pm Or by email (EL policies only) |
|
| Policy numbers starting with EC6, FL1, GE1, NU1, RE1, TS4 or ZU1 | 0800 923 4042 |
Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed |
|
| Policy numbers starting with FT1, FT2, FT4, GN1, GN4, KT1 or KT2 | 0345 165 0933 | Every day 24/7 | |
| Policy numbers starting with LG3 or LG5 | 0370 900 5565 |
Mon-Fri: 8am to 8pm
Sat: 9am to 5pm Sun: Closed |
|
| Policy numbers starting with RA1, RA2 or RA3 | 0330 102 4010 |
Mon-Fri: 8am to 6pm
Sat: 9am to 5pm Sun: Closed |
|
| All other Contents or Buildings policies | 0333 234 1688 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
|
| Bike and musical instrument policies (except AX4) | 0800 923 4042 |
Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed |
Claim online » |
| Bike and musical instrument if your policy starts AX4 | 0333 234 1688 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Claims for Room Key Cover | 0845 303 4025 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
|
| All other Gadget and Possessions claims | 0800 923 4042 |
Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed |
Claim online » |
| If your travel policy is underwritten by Zurich, please use the following numbers: | |||
| Travel claims | 01202 038 946 |
Mon – Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| Medical Assistance | 01243 621 058 | Every day, 24 hours | |
| If your travel policy is underwritten by AXA please use the following numbers: | |||
| Travel claims | 03300 584 120 |
Mon – Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| Medical Assistance | +44(0)203 060 9671 | Every day, 24 hours |
| Policy numbers starting with LA1 | 0345 165 0933 | Every day 24/7 | |
| Policy numbers starting with LE1 | 0345 603 8381 / +44(0)1452 872701 |
Mon-Fri: 8am to 6pm Or by email (LE1 policies only) |
|
| Policy numbers starting with LG6 | 0370 900 5565 |
Mon-Fri: 8am to 8pm
Sat: 9am to 5pm Sun: Closed |
|
| Policy numbers starting with LX1 | 0330 024 6842 |
Mon-Fri: 8am to 8pm
Sat: 9am to 5pm Sun: Closed |
|
| All other landlords policies | 0333 234 1688 / +44(0)1242 217 040 |
Mon–Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| Executive Home Emergency Claims | 0330 303 1475 | Every day, 24 hours | |
| Home or Possessions Home Emergency Claims | 0333 000 7916 | Every day, 24 hours | |
| Landlords Home Emergency Claims | 0333 000 7862 | Every day, 24 hours |
| Policy numbers starting with ZHR0 | 0800 587 6841 | Auto Windscreens | |
| All other policies | 0333 234 1667 | National Windscreens | Claim online » |
| All new claims | 0800 923 4042 |
Mon-Fri: 9am to 5.30pm
Sat-Sun: Closed |
| Landlords Legal Expenses | 0117 917 1698 |
Mon-Fri: 9am to 5.pm
Sat-Sun: Closed |
|
| Landlords Legal Advice | 0333 000 2081 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
|
| Motor Legal Expenses or Legal Advice | 0333 234 1665 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
|
| Legal Expenses or Legal Advice for all other policies | 0117 933 0656 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Breakdown Cover | 0333 202 1867 | Every day, 24 hours |
| KeyCare | 0345 303 4025 | Every day, 24 hours |
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