| Incident line - comprehensive cover | 0333 234 1662 | Everyday, 24 hours | |
| Incident line - third party, fire & theft cover | 0333 234 1663 | Everyday, 24 hours | |
| Legal advice helpline | 0333 234 1665 | Every day, 24 hours | |
| RAC breakdown cover | 0333 202 1867 | Everyday, 24 hours | |
| Excess protect policies - effective on or after 22.07.15 | Claimez - Scheme code '20143' | Claim online » | |
| Excess protect policies - effective on or after 01.06.14 | Claimez - Scheme Code '20089' | Claim online » | |
| Excess protect policies - effective on or after 01.06.13 | Claimez - scheme code "10002" | Claim online » |
| Existing claims if your policy number starts with ABC | 0800 028 9655 |
Mon-Fri: 9am to 5:30pm
Sat-Sun: Closed |
|
| Existing claims if your policy number starts with HYC, HYT or 703 | 0800 633 5430 |
Mon-Fri: 9am to 5:30pm
Sat-Sun: Closed |
|
| Existing claims if your policy number starts with XXA or XXQ | 01273 741 900 |
Mon-Fri: 8am to 6pm
Sat-Sun: Closed |
|
| Existing claims if your policy number starts with 468 | 0345 608 0230 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
|
| Existing claims if your policy number starts with 631 | 01422 286 199 |
Mon-Fri: 8:30am to 5pm
Sat-Sun: Closed |
|
| Existing claims if your policy number starts with W8 or PMC | 0345 122 3018 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
|
| Existing claims if your policy number starts with SBC, SYT or 12171 | 0330 024 8000 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
|
| Existing claims if your policy number starts with anything else | 0333 234 1599 |
Mon-Fri: 9am to 5:30pm
Sat-Sun: Closed |
| Contents policies | 0333 234 1688 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| Buildings policies | 0333 234 1688 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| Bike and musical instrument policies | 0333 234 1688 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| Key care | 0345 303 4025 | Everyday 24 hours | |
| Existing buildings or contents claims if your policy starts DG1 | 0330 102 8747 |
Mon-Fri: 9am to 5:30pm
Sat-Sun: Closed |
|
| Home emergency | 0333 000 7916 | Every day, 24 hours | |
| Home emergency if your policy number starts ST1 or ST2 (for policies purchased or renewed with a cover date prior to August 26th 2017) | 0330 134 8162 | Every day, 24 hours | |
| Home emergency if your policy number starts ST1 or ST2 (for policies renewed with a cover date of 26th August 2017 and onwards) | 0330 303 1475 | Every day, 24 hours |
| Possessions, gadget, student, bike & musical instrument policies | 0333 234 1688 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| If your travel policy is underwritten by Zurich, please use the following numbers: | |||
| Travel claims | 0333 234 1691 / +44(0)1242 217 301 |
Mon – Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| Medical Assistance | 01243 621 058 | Every day, 24 hours | |
| Legal Expenses | 0333 234 1691 |
Mon-Fri 9am-5pm
Sat-Sun: Closed |
|
| If your travel policy is underwritten by AXA or Inter Partner Assistance, please use the following numbers: | |||
| Travel claims | 0333 234 1692 / +44(0)1242 866 607 |
Mon – Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| Medical Assistance | 0203 126 4114 / 0203 060 9671 |
Mon – Fri: 9am to 5.30pm
Sat-Sun: Closed |
|
| Legal Expenses | 0370 350 5716 | Every day, 24 hours | |
| If it is not clear who the underwriter is, please use the following: | |||
| Travel claims | 0333 234 1693 / +44(0)1242 217 302 |
Mon – Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| Contents policies | 0333 234 1688 / +44(0)1242 217 040 |
Mon–Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| Buildings policies | 0333 234 1688 / +44(0)1242 217 040 |
Mon–Fri: 9am to 5pm
Sat-Sun: Closed |
Claim online » |
| If your policy begins with: | |||
| ABC / AXB / GMG / GMS / HYC / KNO / SBC / SFP / TEP / TUC / ZNA / ZNC / ZSS / ZSZ / 468 / 12171 | 0333 234 1667 | National Windscreens | Claim online » |
| 631 | 0330 024 2270 | Covea Glassline | |
| GDMS/PMC/W8/X... | 0800 174 764 | Ageas Glassline | |
| 703 | 0800 678 1010 | Highway Glassline |