Claim centre

Incident line - comprehensive cover	0333 234 1662	Everyday, 24 hours
Incident line - third party, fire & theft cover	0333 234 1663	Everyday, 24 hours
Legal advice helpline	0333 234 1665	Every day, 24 hours
RAC breakdown cover	0333 202 1867	Everyday, 24 hours
Excess protect policies - effective on or after 01.07.18	Claimez - Scheme code '20331'		Claim online »
Excess protect policies - effective on or after 22.07.15	Claimez - Scheme Code '20143'		Claim online »

The contact details for existing claims vary depending on your insurer. Please refer to your claims correspondence for information about how to get in touch about your claim.

If you have your policy number to hand you can look up the claim centre contact details here.

If not, you can log in to your Endsleigh account to find it.

Claims for mobile phones	0333 234 1688	Mon-Fri: 9am to 5pm Sat-Sun: Closed	Claim online »
Contents and buildings policy numbers starting with EL4 or EL6	0345 603 8381 / +44(0)1452 872701	Mon-Fri: 8am to 6pm Or by email (EL policies only)
Existing buildings or contents claims if your policy starts DG1	034 441 24259	Mon-Fri: 9am to 5pm Sat-Sun: Closed
All other Contents policies	0333 234 1688	Mon-Fri: 9am to 5pm Sat-Sun: Closed	Claim online »
All other Buildings policies	0333 234 1688	Mon-Fri: 9am to 5pm Sat-Sun: Closed	Claim online »
Bike and musical instrument policies	0333 234 1688	Mon-Fri: 9am to 5pm Sat-Sun: Closed	Claim online »
Key care	0345 303 4025	Every day 24 hours

Claims for mobile phones	0333 234 1688	Mon-Fri: 9am to 5pm Sat-Sun: Closed	Claim online »
Possessions, gadgets, student contents, bike & musical instrument policies	0333 234 1688	Mon-Fri: 9am to 5pm Sat-Sun: Closed	Claim online »
Key care	0345 303 4025	Every day 24 hours

If your travel policy is underwritten by Zurich, please use the following numbers:
Travel claims	0333 234 1691 / +44(0)1242 217 301	Mon – Fri: 9am to 5pm Sat-Sun: Closed	Claim online »
Medical Assistance	01243 621 058	Every day, 24 hours
Legal Expenses	0333 234 1691	Mon-Fri 9am-5pm Sat-Sun: Closed
If your travel policy is underwritten by AXA please use the following numbers:
Travel claims	03300 584 120	Mon – Fri: 9am to 5pm Sat-Sun: Closed	Claim online »
Medical Assistance	+44(0)203 060 9671	Every day, 24 hours
Legal Expenses	0370 350 5716	Mon-Fri: 9am-5pm Sat-Sun: Closed

Policy numbers starting with LE1	0345 603 8381 / +44(0)1452 872701	Mon-Fri: 8am to 6pm Or by email (LE1 policies only)
All other Contents policies	0333 234 1688 / +44(0)1242 217 040	Mon–Fri: 9am to 5pm Sat-Sun: Closed	Claim online »
All other Buildings policies	0333 234 1688 / +44(0)1242 217 040	Mon–Fri: 9am to 5pm Sat-Sun: Closed	Claim online »

Policy numbers starting ST1 or ST2	0330 303 1475	Every day, 24 hours
All other policy numbers	0333 000 7916	Every day, 24 hours

Policy numbers starting with ZHR0	0800 587 6841	Auto Windscreens
All other policies	0333 234 1667	National Windscreens	Claim online »