Phone numbers

Personal insurance
Car, home and travel insurance 0333 234 1556 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Possessions, gadget and student insurance 0333 234 1557 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Landlords - single residential properties 0333 234 1556 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Landlords - multiple residential properties, commercial & non-standard 0333 234 0039 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Businesses & organisations
Business insurance 0333 234 0021 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Landlords - multiple residential properties, commercial & non-standard 0333 234 0039 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Students' unions and language schools 0333 234 1388 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Sports and not-for-profit 0333 234 1387 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Travel agents and operators 0333 234 0041 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Letting agents 0333 234 1446 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Financial advice
Mortgages, life and critical illness insurance, income protection, business protection including key man cover and employee benefits 0333 234 1655 Mon-Thu: 9am to 8pm
Fri: 9am to 5pm
Sat-Sun: Closed
Personal insurance
Car, home and travel insurance 0333 234 1558 Mon-Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed
Possessions, gadget and student insurance 0333 234 1557 Mon-Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed
Landlords - single residential properties 0333 234 1558 Mon-Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed
Landlords - multiple residential properties, commercial & non-standard 0333 234 0039 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Businesses & organisations
Business insurance 0333 234 0021 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Landlords - multiple residential properties, commercial & non-standard 0333 234 0039 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Students' unions and language schools 0333 234 1388 Mon–Fri: 9am to 5pm
Sat–Sun: Closed
Sports and not-for-profit 0333 234 1358 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Travel agents & operators 0333 234 0041 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Letting agents 0333 234 1653 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Financial advice
Mortgages, lifestyle protection, pensions. investments, business protection or employee benefits 0333 234 1655 Mon–Thu: 9am to 8pm
Fri: 9am to 5.30pm
Sat–Sun: Closed
Travel - prepaid cards
Prepaid cards 0207 096 9456 Customer service: every day, 9am to 6pm
Automated account information: every day, 24 hours

Calls will cost 2p per minute plus your network access charge
Personal insurance
Car insurance 0333 234 1562 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Home, possessions, gadget, student and travel insurance 0333 234 1563 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Landlords - single residential properties 0333 234 1563 Mon–Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Landlords - multiple residential properties, commercial & non-standard 0333 234 0039 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Businesses & organisations
Business insurance 0333 234 0021 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Landlords - multiple residential properties, commercial & non-standard 0333 234 0039 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Students' unions and language schools 0333 234 1388 Mon–Fri: 9am to 5pm
Sat–Sun: Closed
Sports and not-for-profit 0333 234 1358 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Travel agents and operators 0333 234 0041 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Letting agents 0333 234 1653 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
New claims
Incident line - comprehensive cover 0333 234 1662 Every day, 24 hours
Incident line - third party, fire and theft cover 0333 234 1663 Every day, 24 hours
Windscreen claims 0333 234 1667 Every day, 24 hours
RAC breakdown cover 0330 159 0245 Every day, 24 hours
Legal advice helpline 0333 234 1665 Every day, 24 hours
Existing claims
Existing claims if your policy number starts with ABC 0800 028 9655 Mon-Fri: 9am to 5:30pm
Sat-Sun: Closed
Existing claims if your policy number starts with HYC, HYT or 703 0800 633 5430 Mon-Fri: 9am to 5:30pm
Sat-Sun: Closed
Existing claims if your policy number starts with XXA or XXQ 01273 741 900 Mon-Fri: 8am to 6pm
Sat-Sun: Closed
Existing claims if your policy number starts with 468 0345 608 0230 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Existing claims if your policy number starts with 631 01422 286 199 Mon-Fri: 8:30am to 5pm
Sat-Sun: Closed
Existing claims if your policy number starts with W8 or PMC 0345 122 3018 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Existing claims if your policy number starts with SBC, SYT or 1271 0330 024 8000 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Existing claims if your policy number starts with anything else 0333 234 1599 Mon-Fri: 9am to 5:30pm
Sat-Sun: Closed
Home insurance
Buildings or contents claims 0333 234 1688 Mon-Fri: 9am to 5:00pm
Sat: 9am to 12pm
Sun: Closed
Existing buildings or contents claims if your policy starts DG1 0330 102 8747 Mon-Fri: 9am to 5:30pm
Sat-Sun: Closed
Home emergency 0333 000 7916 Every day, 24 hours
Home emergency if your policy number starts ST1 or ST2 (for policies purchased or renewed with a cover date prior to August 26th 2017) 0330 134 8162 Every day, 24 hours
Home emergency if your policy number starts ST1 or ST2 (for policies renewed with a cover date of 26th August 2017 and onwards) 0330 303 1475 Every day, 24 hours
Key care 0345 303 4025 Every day, 24 hours
Landlord insurance
Buildings or contents claims 0333 234 1688 Mon–Fri: 9am to 5:00pm
Sat: 9am to 12pm
Sun: Closed
Possessions, gadget or student insurance
Make a claim 0333 234 1688 Mon-Fri: 9am to 5:00pm
Sat: 9am to 12pm
Sun: Closed
Travel insurance
If your travel policy is underwritten by Zurich, please use the following numbers:
Travel claims 0333 234 1691 / +44(0)1242 217 301 Mon – Fri: 9am to 5pm
Sat: 9am to 12pm
Sun: Closed
Medical Assistance 01243 621 058 Every day, 24 hours
Legal Expenses 0333 234 1691 Mon-Fri 9am-5pm
Sat: 9am to 12pm
Sun: Closed
If your travel policy is underwritten by AXA or Inter Partner Assistance, please use the following numbers:
Travel claims 0333 234 1692 / +44(0)1242 866 607 Mon – Fri: 9am to 5pm
Sat: 9am to 12pm
Sun: Closed
Medical Assistance 0203 126 4114 / 0203 060 9671 Every day, 24 hours
Legal Expenses 0370 350 5716 Every day, 24 hours
In the event that there is no clear underwriter, please use the following:
Travel claims 0333 234 1693 / +44(0) 1242 217 302 Mon – Fri: 9am to 5pm
Sat: 9am to 12pm
Sun: Closed
Update payment details
Contact Premium Credit Limited for missed or late payments, changing your direct debit or bank details for any policy 0344 736 9814 Mon–Fri: 8am to 6pm
Sat–Sun: Closed
Personal insurance
Car, home and travel insurance 0333 234 1558 Mon-Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed
Possessions, gadget and student insurance 0333 234 1557 Mon-Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed
Landlords - single residential properties 0333 234 1558 Mon-Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed
Landlords - multiple residential properties, commercial & non-standard 0333 234 0039 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Businesses & organisations
Business insurance 0333 234 0021 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Landlords - multiple residential properties, commercial & non-standard 0333 234 0039 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Students' unions and Language schools 0333 234 1388 Mon–Fri: 9am to 5pm
Sat–Sun: Closed
Sports and Not-for-profit 0333 234 1358 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Travel agents and operators 0333 234 0041 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Letting agents 0333 234 1653 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Travel - prepaid cards
Prepaid cards 0207 096 9456 Calls will cost 2p per minute plus your network access charge.

Mon–Fri: 9am to 6pm
Sat: 9am to 6pm
Sun: 9am to 4pm
Technical issues
If there's a technical issue with our site, we'd like to know. 0333 234 1558 Mon-Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed
Complaints
If you're unhappy with our service we want to know so we can put things right. 0800 085 8698 Mon–Fri: 9am to 5.30pm
Sat-Sun: Closed
Login issues
You can reset your password online, but if you've forgotten your username or are having difficulty logging in then please give us a call 0333 234 1558 Mon–Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed

Write to us

Endsleigh Insurance Services Limited
Shurdington Road
Cheltenham, GL51 4UE
United Kingdom
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