| Personal insurance | ||
|---|---|---|
| Car, home and travel insurance | 0333 234 1556 |
Mon-Fri: 8am to 8pm
Sat: 9am to 5pm Sun: 10am to 4pm |
| Possessions, gadget and student insurance | 0333 234 1557 |
Mon-Fri: 8am to 8pm
Sat: 9am to 5pm Sun: 10am to 4pm |
| Landlords - single residential properties | 0333 234 1556 |
Mon-Fri: 8am to 8pm
Sat: 9am to 5pm Sun: 10am to 4pm |
| Landlords - multiple residential properties, commercial & non-standard | 0333 234 0039 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Businesses & organisations | ||
|---|---|---|
| Business insurance | 0333 234 0021 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Landlords - multiple residential properties, commercial & non-standard | 0333 234 0039 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Students' unions and language schools | 0333 234 1388 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Sports and not-for-profit | 0333 234 1387 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Travel agents and operators | 0333 234 0041 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Letting agents | 0333 234 1446 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Financial advice | ||
|---|---|---|
| Mortgages, life and critical illness insurance, income protection, business protection including key man cover and employee benefits | 0333 234 1655 |
Mon-Thu: 9am to 6pm
Fri: 9am to 5pm Sat-Sun: Closed |
| Personal insurance | ||
|---|---|---|
| Car, home and travel insurance | 0333 234 1558 |
Mon-Fri: 8am to 6pm
Sat: 9am to 5pm Sun: Closed |
| Possessions, gadget and student insurance | 0333 234 1557 |
Mon-Fri: 8am to 6pm
Sat: 9am to 5pm Sun: Closed |
| Landlords - single residential properties | 0333 234 1558 |
Mon-Fri: 8am to 6pm
Sat: 9am to 5pm Sun: Closed |
| Landlords - multiple residential properties, commercial & non-standard | 0333 234 0039 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Businesses & organisations | ||
|---|---|---|
| Business insurance | 0333 234 0021 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Landlords - multiple residential properties, commercial & non-standard | 0333 234 0039 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Students' unions and language schools | 0333 234 1388 |
Mon–Fri: 9am to 5pm
Sat–Sun: Closed |
| Sports and not-for-profit | 0333 234 1358 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Travel agents & operators | 0333 234 0041 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Letting agents | 0333 234 1653 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Financial advice | ||
|---|---|---|
| Mortgages, lifestyle protection, pensions. investments, business protection or employee benefits | 0333 234 1655 |
Mon–Thu: 9am to 6pm
Fri: 9am to 5pm Sat–Sun: Closed |
| Travel - prepaid cards | ||
|---|---|---|
| Prepaid cards | 0207 096 9456 |
Customer service: every day, 9am to 6pm
Automated account information: every day, 24 hours Calls will cost 2p per minute plus your network access charge |
| Personal insurance | ||
|---|---|---|
| Car insurance | 0333 234 1562 |
Mon-Fri: 8am to 8pm
Sat: 9am to 5pm Sun: 10am to 4pm |
| Home, possessions, gadget, student and travel insurance | 0333 234 1563 |
Mon-Fri: 8am to 8pm
Sat: 9am to 5pm Sun: 10am to 4pm |
| Landlords - single residential properties | 0333 234 1563 |
Mon–Fri: 8am to 8pm
Sat: 9am to 5pm Sun: 10am to 4pm |
| Landlords - multiple residential properties, commercial & non-standard | 0333 234 0039 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Businesses & organisations | ||
|---|---|---|
| Business insurance | 0333 234 0021 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Landlords - multiple residential properties, commercial & non-standard | 0333 234 0039 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Students' unions and language schools | 0333 234 1388 |
Mon–Fri: 9am to 5pm
Sat–Sun: Closed |
| Sports and not-for-profit | 0333 234 1358 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Travel agents and operators | 0333 234 0041 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Letting agents | 0333 234 1653 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Update payment details | ||
|---|---|---|
| Contact Premium Credit Limited for missed or late payments, changing your direct debit or bank details for any policy | 0344 736 9814 |
Mon–Fri: 8am to 6pm
Sat–Sun: Closed |
| Personal insurance | ||
|---|---|---|
| Car, home and travel insurance | 0333 234 1558 |
Mon-Fri: 8am to 6pm
Sat: 9am to 5pm Sun: Closed |
| Possessions, gadget and student insurance | 0333 234 1557 |
Mon-Fri: 8am to 6pm
Sat: 9am to 5pm Sun: Closed |
| Landlords - single residential properties | 0333 234 1558 |
Mon-Fri: 8am to 6pm
Sat: 9am to 5pm Sun: Closed |
| Landlords - multiple residential properties, commercial & non-standard | 0333 234 0039 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Businesses & organisations | ||
|---|---|---|
| Business insurance | 0333 234 0021 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Landlords - multiple residential properties, commercial & non-standard | 0333 234 0039 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Students' unions and Language schools | 0333 234 1388 |
Mon–Fri: 9am to 5pm
Sat–Sun: Closed |
| Sports and Not-for-profit | 0333 234 1358 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Travel agents and operators | 0333 234 0041 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Letting agents | 0333 234 1653 |
Mon-Fri: 9am to 5pm
Sat-Sun: Closed |
| Travel - prepaid cards | ||
|---|---|---|
| Prepaid cards | 0207 096 9456 |
Calls will cost 2p per minute plus your network access charge.
Mon–Fri: 9am to 6pm Sat: 9am to 6pm Sun: 9am to 4pm |
| Technical issues | ||
|---|---|---|
| If there's a technical issue with our site, we'd like to know. | 0333 234 1558 |
Mon-Fri: 8am to 6pm
Sat: 9am to 5pm Sun: Closed |
| Complaints | ||
|---|---|---|
| If you're unhappy with our service we want to know so we can put things right. | 0800 085 8698 |
Mon–Fri: 9am to 5.30pm
Sat-Sun: Closed |
| Login issues | ||
|---|---|---|
| You can reset your password online, but if you've forgotten your username or are having difficulty logging in then please give us a call | 0333 234 1558 |
Mon–Fri: 8am to 6pm
Sat: 9am to 5pm Sun: Closed |
| New and existing claims | ||
|---|---|---|
| Find the contact details for your policy and claim type in our Claims centre | Claims centre | |