Frequently asked questions
We aim to make your insurance journey as quick and stress-free as possible, so we’ve answered your most Frequently Asked Questions.
FAQs
We may have already answered your question…
Start typing below to search our frequently asked questions.
Haven’t found what you’re looking for?
Simply select your product below to find the best contact information for your policy.
Car > Personal > Get a quote
The easiest way to get your insurance quote is online. Simply click below, enter your details and receive your quote. It’ll take a few minutes.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Car > Personal > Change your policy
If you’d like to make changes to your policy, did you know that you can do this easily via your online account? Click below to make your own changes.
And if do you choose to change your policy details online, we’ll enter you into a monthly prize draw to win a £50 Amazon Voucher Terms and Conditions Apply. Plus, amending your policy online means that you’ll only pay a £10 administration fee, rather than the £30 fee for making amends over the phone (plus insurer’s premium).
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Car > Personal > Renewing your policy
The fastest and easiest way to renew your policy is by doing it online. Click below to access your account.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Car > Personal > Cancelling your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Car > Student > Get a quote
The easiest way to get your insurance quote is online. Simply click below, enter your details and receive your quote. It’ll take a few minutes.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Car > Student > Change your policy
If you’d like to make changes to your policy, did you know that you can do this easily via your online account? Click below to make your own changes.
And if do you choose to change your policy details online, we’ll enter you into a monthly prize draw to win a £50 Amazon Voucher Terms and Conditions Apply. Plus, amending your policy online means that you’ll only pay a £10 administration fee, rather than the £30 fee for making amends over the phone (plus insurer’s premium).
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Car > Student > Renewing your policy
The fastest and easiest way to renew your policy is by doing it online. Click below to access your account.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Car > Student > Cancelling your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Car > Endsleigh Loop > Get a quote
The easiest way to get your black box insurance quote is online. Simply click below, enter your details and receive your quote. It’ll only take a few minutes.
If you need to speak with us about something not covered here, please call us on 0333 234 1699
Opening hours
Mon-Fri 9.00am to 6.00pm
Sat 10.00am to 3.00pm Sun: Closed.
Car > Endsleigh Loop > Fitting your black box
Self-fit box
For queries about the self-box fitting, please contact Trakm8 on 0333 230 9277
Email: help@device.endsleigh-loop.com
Opening hours
Mon-Fri 8.30am to 6.00pm
Fitted Box
To book appointments and for general box-fitting queries, please contact Avian on 020 3908 4923.
Email: help@fitting.endsleigh-loop.com
Opening hours
Mon-Fri 8.30am to 6.00pm
Car > Endsleigh Loop > Policy updates and renewals
Policy Servicing
To make changes to your policy (such as a change of address) or to cancel your policy, please call 0333 234 1713
Email: service@endsleigh-loop.co.uk
Renewals
To renew your policy, please call 0333 234 1715
Opening hours
Mon-Fri 9.00am to 6.00pm
Sat 10.00am to 3.00pm
Sun Closed
Car > Endsleigh Loop > Make a claim
Claims
Please call 0333 234 1714
Opening hours: Every day, 24 hours
Auto Windscreens
Please call 0333 234 1667
Claim online
RAC Breakdown
Please call 0330 159 0245
Opening hours: Every day, 24 hours
RAC Legal Cover
Please call 0333 234 1665
Opening hours: Every day, 24 hours
Telematics Replacement Vehicle
Please call 0344 571 3110
Opening hours:
Mon-Fri: 8.00am to 8.00pm
Sat & Sun: Closed
Car > Endsleigh Loop > Driving feedback
To access your Endsleigh Loop online account, please click here.
To download the Endsleigh Loop app for iOS, please visit the app store
For any queries around your driving feedback, please email connect@endsleigh-loop.com
Gadget > Personal > Get a quote
The easiest way to get your insurance quote is online. Simply click below, enter your details and receive your quote. It’ll take a few minutes.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Gadget > Personal > Change your policy
If you’d like to make changes to your policy, did you know that you can do this easily via your online account? Click below to make your own changes.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Gadget > Personal > Renewing your policy
The fastest and easiest way to renew your policy is by doing it online. Click below to access your account.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Gadget > Personal > Cancelling your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Gadget > Student > Get a quote
The easiest way to get your insurance quote is online. Simply click below, enter your details and receive your quote. It’ll take a few minutes.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Gadget > Student > Change your policy
If you’d like to make changes to your policy, did you know that you can do this easily via your online account? Click below to make your own changes.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Gadget > Student > Renewing your policy
The fastest and easiest way to renew your policy is by doing it online. Click below to access your account.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Gadget > Student > Cancelling your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Personal > Get a quote
The easiest way to get your insurance quote is online. Simply click below, enter your details and receive your quote. It’ll take a few minutes.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Personal > Change your policy
If you’d like to make changes to your policy, did you know that you can do this easily via your online account? Click below to make your own changes.
And if do you choose to change your policy details online, we’ll enter you into a monthly prize draw to win a £50 Amazon Voucher Terms and Conditions Apply. Plus, amending your policy online means that you’ll only pay a £10 administration fee, rather than the £30 fee for making amends over the phone (plus insurer’s premium).
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Personal > Renewing your policy
The fastest and easiest way to renew your policy is by doing it online. Click below to access your account.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Personal > Cancelling your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Student > Get a quote
The easiest way to get your insurance quote is online. Simply click below, enter your details and receive your quote. It’ll take a few minutes.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Student > Change your policy
If you’d like to make changes to your policy, did you know that you can do this easily via your online account? Click below to make your own changes.
And if do you choose to change your policy details online, we’ll enter you into a monthly prize draw to win a £50 Amazon Voucher Terms and Conditions Apply. Plus, amending your policy online means that you’ll only pay a £10 administration fee, rather than the £30 fee for making amends over the phone (plus insurer’s premium).
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Student > Renewing your policy
The fastest and easiest way to renew your policy is by doing it online. Click below to access your account.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Student > Cancelling your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Tenants > Get a quote
The easiest way to get your insurance quote is online. Simply click below, enter your details and receive your quote. It’ll take a few minutes.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Tenants > Change your policy
If you’d like to make changes to your policy, did you know that you can do this easily via your online account? Click below to make your own changes.
And if do you choose to change your policy details online, we’ll enter you into a monthly prize draw to win a £50 Amazon Voucher Terms and Conditions Apply. Plus, amending your policy online means that you’ll only pay a £10 administration fee, rather than the £30 fee for making amends over the phone (plus insurer’s premium).
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Tenants > Renewing your policy
The fastest and easiest way to renew your policy is by doing it online. Click below to access your account.
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Home > Tenants > Cancelling your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
Our opening hours are as follows:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Landlord > Residential landlord > Get a quote
Get a quote online:
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Landlord > Residential landlord > Renewing your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Landlord > Residential landlord > Change your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Landlord > Residential landlord > Cancelling your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Landlord > Multi-property > Get a quote
Get a quote online:
Call us on: 0333 234 0039
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Landlord > Multi-property > Renewing your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm, Sat, Sun: Closed.
Landlord > Multi-property > Change your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Landlord > Multi-property > Cancelling your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Landlord > Commercial landlord > Get a quote
Get a quote online:
Call us on: 0333 234 0039
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Landlord > Commercial landlord > Renewing your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Landlord > Commercial landlord > Change your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Landlord > Commercial landlord > Cancelling your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Landlord > Non-standard > Get a quote
Get a quote online:
Call us on: 0333 234 1507
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Landlord > Non-standard > Renewing your policy
Call us on: 0333 234 1507
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Landlord > Non-standard > Change your policy
Call us on: 0333 234 1507
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Landlord > Non-standard > Cancelling your policy
Call us on: 0333 234 1507
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Travel > Single trip > Get a quote
Get a quote online:
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Travel > Single trip > Renewing your policy
Call us on: 0333 234 1552
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Travel > Single trip > Change your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Travel > Single trip > Cancelling your policy
Call us on: 0333 234 1558
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Travel > Multi-trip > Get a quote
Get a quote online:
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Travel > Multi-trip > Renewing your policy
Call us on: 0333 234 1552
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Travel > Multi-trip > Change your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Travel > Multi-trip > Cancelling your policy
Call us on: 0333 234 1558
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Travel > Gap year > Get a quote
Get a quote online:
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Travel > Gap year > Renewing your policy
Call us on: 0333 234 1552
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Travel > Gap year > Change your policy
If you need to speak with us about something not covered here, you can contact us on LiveChat where one of our agents will be able to help.
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
Travel > Gap year > Cancelling your policy
Call us on: 0333 234 1558
We are open on:
Mon-Fri: 8am to 6pm, Sat: 9am to 1pm, Sun: Closed.
General > Complaints > Complaints
At Endsleigh, we work hard to uphold strong values. If you’re unhappy with our service, please let us know so we can put things right.
To discuss a complaint, give us a call on 0800 085 8698. Our team will try their hardest to resolve things for you.
Our opening hours are as follows:
Mon-Fri: 9am-5:30pm
General > Online account > My online account
Don’t forget that you can manage and amend your policy in your online account, 24 hours a day, 7 days a week. Just click here to log in.
General > Claims > About claims
For new and existing claims, you can find the details for your policy and claim type by clicking here and accessing our Claims Centre.
Business > Multi-property landlord > Get a quote
Get a quote online:
Call us on: 0333 234 0039
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Business > Multi-property landlord > Renewing your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Business > Multi-property landlord > Change your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Business > Multi-property landlord > Cancelling your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Business > Commercial landlord > Get a quote
Get a quote online:
Call us on: 0333 234 0039
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Business > Commercial landlord > Renewing your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Business > Commercial landlord > Change your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Business > Commercial landlord > Cancelling your policy
Call us on: 0333 234 0021
We are open on:
Mon-Fri: 8am to 6pm; Sat-Sun: Closed
Business > Business insurance > Get a quote
Call us on: 0333 234 0039
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Business insurance > Renewing your policy
Call us on: 0333 234 0039
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Business insurance > Change your policy
Call us on: 0333 234 0039
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Business insurance > Cancelling your policy
Call us on: 0333 234 0039
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Student's unions and language schools > Get a quote
Call us on: 0333 234 1388
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Student's unions and language schools > Renewing your policy
Call us on: 0333 234 1388
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Student's unions and language schools > Change your policy
Call us on: 0333 234 1388
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Student's unions and language schools > Cancelling your policy
Call us on: 0333 234 1388
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Spots and not-for-profit > Get a quote
Call us on: 0333 234 1387
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Spots and not-for-profit > Renewing your policy
Call us on: 0333 234 1358
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Spots and not-for-profit > Change your policy
Call us on: 0333 234 1387
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Spots and not-for-profit > Cancelling your policy
Call us on: 0333 234 1387
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Travel agents and operators > Get a quote
Call us on: 0333 234 0041
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Travel agents and operators > Renewing your policy
Call us on: 0333 234 0041
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Travel agents and operators > Change your policy
Call us on: 0333 234 0041
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Travel agents and operators > Cancelling your policy
Call us on: 0333 234 1358
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Universities, colleges and accommodation providers > Get a quote
Call us on: 0333 234 1388
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Universities, colleges and accommodation providers > Renewing your policy
Call us on: 0333 234 1388
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Universities, colleges and accommodation providers > Change your policy
Call us on: 0333 234 1388
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Business > Universities, colleges and accommodation providers > Cancelling your policy
Call us on: 0333 234 1388
We are open on:
Mon-Fri: 8am to 6pm, Sat-Sun: Closed
Make changes online
Did you know that most changes to your policy can be updated in your online account? You might even pay less by going online.
