Phone numbers

Personal insurance
Car, home, travel and landlord insurance 0333 234 1556 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Possessions, gadget or student insurance 0333 234 1557 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Financial advice
Mortgages, life and critical illness insurance, income protection, business protection including key man cover and employee benefits 0333 234 1655 Mon-Thu: 9am to 8pm
Fri: 9am to 5pm
Sat-Sun: Closed
Businesses & organisations
Letting agents 01242 866909 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Commercial landlords 0333 234 1559 / +44 1282 672073 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Students' unions 01242 866788 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Language schools 01242 866788 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Charities 01242 866906 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Travel agents & operators 01242 866616 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Sports & leisure 01242 866789 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Personal insurance
Car, home, possessions, gadget, student, travel and landlord policies 0333 234 1558 Mon–Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed
Financial advice
Mortgages, lifestyle protection, pensions. investments, business protection or employee benefits 0333 234 1655 Mon–Thu: 9am to 8pm
Fri: 9am to 5.30pm
Sat–Sun: Closed
Businesses & organisations
Letting agents 0333 234 1653 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Commercial landlords 0333 234 1558 Mon–Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed
Education, charities, sports and leisure 01242 866 800 Mon–Fri: 9am to 5pm
Sat–Sun: Closed
Travel - prepaid cards
Prepaid cards 0207 096 9456 Customer service: every day, 9am to 6pm
Automated account information: every day, 24 hours

Calls will cost 2p per minute plus your network access charge
Personal insurance
Car insurance 0333 234 1562 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Home, possessions, gadget, student, travel and landlord insurance 0333 234 1563 / +44 1282 672073 Mon-Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Motor policies
Incident line - comprehensive cover 0333 234 1662 Every day, 24 hours
Incident line - third party, fire & theft 0333 234 1663 Every day, 24 hours
Windscreen claims 0333 234 1667 Every day, 24 hours
RAC breakdown cover 0800 316 7816 Every day, 24 hours
Greenflag breakdown cover 01444 442399 Every day, 24 hours.
Legal advice helpline 0333 234 1665 Every day, 24 hours
Existing claims 0333 234 1599 Mon–Fri: 9am to 5.30pm
Sat–Sun: Closed
Existing claims if your policy number starts ABC 0800 028 9655 Mon-Fri 9am to 5.30pm
Sat-Sun Closed
Existing claims if your policy number starts HYC or HYT 0800 633 5430 Mon-Fri 9am to 5.30pm
Sat-Sun Closed
Existing claims if your policy number starts XXA or XXQ 0500 511 001 Mon-Fri 8am to 6pm
Sat-Sun Closed
Home policies
Buildings or contents claims 0333 234 1688 Mon-Fri: 9am to 5:30pm
Sat: 9am to 12pm
Sun: Closed
Existing buildings or contents claims if your policy starts DG1 0330 102 8747 Mon-Fri: 9am to 5:30pm
Sat-Sun: Closed
Home emergency 0333 000 7916 Every day, 24 hours
Home emergency if your policy number starts ST1 or ST2 0330 134 8162 Every day, 24 hours
Key care 0345 303 4025 Every day, 24 hours
Landlord policies
Buildings or contents claims 0333 234 1688 / +44(0)1242 217 040 Mon–Fri: 9am to 5:30pm
Sat: 9am to 12pm
Sun: Closed
Possessions, gadget or student policies
Make a claim 0333 234 1688 Mon-Fri: 9am to 5:30pm
Sat: 9am to 12pm
Sun: Closed
Travel policies
If your travel policy is underwritten by Zurich, please use the following numbers:
Travel claims 0333 234 1691 / +44(0)1242 217 301 Mon – Fri: 9am to 5:30pm
Sat: 9am to 12pm
Sun: Closed
Medical Assistance 01243 621 058 Every day, 24 hours
Legal Expenses 0333 234 1691 Mon-Fri 9am-5.30pm
Sat: 9am to 12pm
Sun: Closed
If your travel policy is underwritten by AXA or Inter Partner Assistance, please use the following numbers:
Travel claims 0333 234 1692 / +44(0)1242 866 607 Mon – Fri: 9am to 5:30pm
Sat: 9am to 12pm
Sun: Closed
Medical Assistance 0203 126 4114 / 0203 060 9671 Every day, 24 hours
Legal Expenses 0370 350 5716 Every day, 24 hours
In the event that there is no clear underwriter, please use the following:
Travel claims 0333 234 1693 / +44(0) 1242 217 302 Mon – Fri: 9am to 5.30pm
Sat: 9am to 12pm
Sun: Closed
Update payment details
Contact Premium Credit Limited for missed or late payments, changing your direct debit or bank details for any policy 0344 736 9814 Mon–Fri: 8am to 6pm
Sat–Sun: Closed
Personal insurance
Car, home, possessions, gadget, student, travel and landlord policies 0333 234 1558 Mon–Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed
Travel - prepaid cards
Prepaid cards 0207 096 9456 Calls will cost 2p per minute plus your network access charge.

Mon–Fri: 9am to 6pm
Sat: 9am to 6pm
Sun: 9am to 4pm
Technical issues
If there's a technical issue with our site, we'd like to know. 0333 234 1558 Mon–Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Complaints
If you're unhappy with our service we want to know so we can put things right. 0800 085 8698 Mon–Fri: 9am to 5.30pm
Sat-Sun: Closed
Login issues
You can reset your password online, but if you've forgotten your username or are having difficulty logging in then please give us a call 0333 234 1558 Mon–Fri: 8am to 6pm
Sat: 9am to 5pm
Sun: Closed

Write to us

Endsleigh Insurance Services Limited
Shurdington Road
Cheltenham, GL51 4UE
United Kingdom