Will my renewal premium be affected if I make a claim?
Landlord
We're unable to tell you if your claim will affect your premium before your renewal date. We'll write to you before your renewal to tell you how much your new premium would be.
My renewal quote includes an unresolved claim I believed to be resolved, what do I do?
If your renewal quote contains claims information that you believe to be incorrect or needs updating prior to renewing, then you must get in touch with our claims department first. From there, they can update you about your claim status, amend it if that is appropriate, and this automatically creates an updated renewal quote, then our renewal department can take you through these new details.