Can I cancel my gadget and possessions policy mid-way through the year?
Yes, if your policy is claim free you can cancel your cover at any time during the policy year.
If you need to cancel your possessions policy, we will need to speak to you - please speak to us on Live Chat or call us on 0333 234 1552.
Opening hours are Mon-Fri: 8am to 6pm, Sat-Sun: Closed.
Will I get a refund?
If you request to cancel within the first 14 days once the policy starts (the “cooling off” period) you will be entitled to a full premium refund, minus the time on cover.
Please note that some policies do not allow a refund if they are cancelled within the last four months.
Is there a cancellation fee?
If you cancel your policy within the first 14 days once the policy starts, there is no cancellation fee.
If you cancel your policy after the initial 14 days, you will incur a £15 cancellation fee.
I pay monthly for my policy – do I need to cancel my direct debit?
You can cancel a Direct Debit at any time by simply contacting your bank or building society, although written confirmation may be required.
Please also notify Premium Credit Limited before cancelling your direct debit to ensure you don't incur any late payment fees. You can contact PCL directly on 0344 736 9814.