Can I cancel my motor or home policy mid-way through the year?

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You can cancel your cover at any time. However, we will not refund your premium if there has been a claim on your policy.

If you have not made a claim, you will be entitled to a full or partial refund.

If you cancel your motor insurance policy within the 14 day cooling off period and your policy has not started, you will receive a full refund of premium but we will charge an administration fee.

If you cancel your motor insurance policy within the 14 day cooling off period and your policy has started, a charge will be made based on the number of days you have had cover. We will also charge an administration fee.

If you cancel more than 14 days after purchasing your policy, a charge will be made based on the number of days you have had cover. We will also charge a cancellation fee.

There will be no refund for any additional optional cover you have selected.

You can find out more about our fees and other charges .

If you want to cancel your policy, please contact our Customer Service team on 0333 234 1558.

 



For any other enquiries, you can speak to an agent on the phone by choosing from the numbers listed on our contact us page