I haven’t travelled yet, can I receive an insurance premium refund?
If you have a policy number starting with BN9, IS9, NG9, NS9 or SG9, under the following circumstances:
My trip has been cancelled because the FCO (or equivalent government or national authority or the World Health Organisation) has advised against all travel or all but essential travel.
You can cancel your policy and receive a full refund (subject to no claims made or pending on the policy).
I am disinclined to travel due to concerns / fear around coronavirus.
You can cancel your policy and receive a pro-rata refund (subject to no claims made or pending on the policy).