No claims discount proof

What proof do we need to see?

In order to obtain your no claims bonus discount, we may ask you for proof.  This needs to be

  • a copy of a renewal invite or cancellation notice from your previous insurer
  • a letter from them confirming your no claims entitlement

Your no claims bonus proof must also meet the following criteria:

  • Issued in the UK by your previous insurer
  • Less than 24 months old
  • In the name of the policyholder
  • Earned in the UK or ROI on a private car

How do I send you my no claims bonus proof?

Once you’ve checked that your no claims bonus proof meets all of these criteria, please send it to us. We will contact you to confirm once it has been received.

By email
This is the quickest and easiest way to send your documents to us. You can either send a copy of the document as an attachment or take a photo of your no claims bonus proof on your smartphone and attach this to an email together with your full name and policy number.
Email us at

By fax
You can fax us a copy on 01242 864921.

By post
If you're unable to send your proof by email or fax, you can send it to us in the post. However, please allow plenty of time for your document to reach us. 

Please send this to:

Endsleigh Insurance Services Limited,
Freepost WC2695,
Motor Internet Department,
Endsleigh Park,
Main Road,
GL51 4BF.

You have 14 days to get your proof of no claims bonus to us. If we do not receive it, your premium could be increased or your policy could be cancelled.

If you have any other queries relating to your no claims bonus proof, call us on 0844 472 2599. Our lines are open Monday to Friday, 9am-5pm, Saturday from 9am-5pm and Sunday from 10am-4pm.

Please note if you are a previous Endsleigh customer and you have taken out a new policy online rather than automatically renewing your policy. Please kindly email us at with your previous Endsleigh policy number in order for us to transfer your no claims bonus to your new policy.

Requesting information

Your no claims discount proof can be requested after the expiration or cancellation of your policy.

When you cancel your policy, we'll write to you asking for your certificate of insurance or your certificate surrender declaration to confirm your request to cancel your policy. Either of these two documents must be received before your no claims discount proof can be released.