What is an ‘excess’?

An ‘excess’ is the initial amount you must pay yourself if you are making a claim on your car insurance policy. Excesses are not limited to just car insurance – they are usually payable on most types of insurance policy. 

The amount of your excess payment will be specified in your insurance policy documents. You can often decrease the cost of your insurance policy by choosing to pay a slightly higher excess amount than standard, and vice versa.

The excess payment is often deducted from the final amount paid to you by your insurer in settlement of your claim. However, some insurers may require you to pay the excess directly to them at a different time, or to pay the excess to a contractor involved in the repair of your vehicle. Your insurer will confirm to you how much they require you to pay, who you need to pay it to, and when it needs to be paid.

Before making a claim on your car insurance policy, it is sensible to consider the amount of your excess payment. Say, for example, you have to pay an excess amount of £250 and the cost of the damage to your vehicle is £255 (assuming no other vehicles are involved).

You might not feel like it’s worth making a claim on your insurance policy, as the claim may affect your no claims bonus to a much greater value than the damage to your car. Dependent on your insurer, you may be able to choose the amount of your excess payment. Make sure this is an amount you can afford if you do need to make a claim.

Motor insurance

We will search a wide range of top UK insurance providers to get you the best quote, plus we can offer up to 76% no claims discount with 5 claim free years.