We’re sorry you’re looking to cancel your policy.  To cancel your policy you must call us as we can’t administer policy cancellations via email.

Contact us on 0800 923 4050 - Mon–Fri: 9am to 6pm, Sat: 9am to 5pm and Sun: 10am to 4pm.

Remember the benefits of your cover, you never know when you might need it.

Whether you're off on holiday, going to the biggest festivals, working or just having some well earned rest, gadgets such as your mobile phone, laptop, mp3 player and more are still covered with the same great benefits anywhere in the UK and up to 30 days worldwide.

  • 24 hour replacement

    If your laptop, phone or gadgets are lost, stolen or unrepairable we’ll replace it within 24 hours – 1 working day of your claim being approved.

  • Theft, loss, accidental and liquid damage cover

    Covered as standard when you insure your laptop, phone or other gadgets.

  • New for old cover

    We’ll replace your gadgets with the latest compatible models.

Also if you covered your musical instruments and bike you’ll have:

  • Protection against theft and accidental damage to your bike. including bike accessories

  • Cover for musical instruments against theft, loss and accidental damage anywhere in the UK.

If your policy number starts with SB1, SB2 OR SG3 if you cancel your insurance a cancellation fee of £6.00 will be charged. If a claim has been paid during the period of insurance, no refund will be given and any outstanding payments must be paid. No refund of premium will be given if the annual premium paid is less than £40 or the notification of cancellation is received less than 4 months prior to the expiry date of the policy.

If your policy number starts with PZ1 if you cancel your insurance a cancellation fee of £15.00 will be charged. We will return a proportionate refund of the premium you paid for the rest of the term of this policy less the cancellation charge unless; a claim or an incident likely to give rise to a claim has occurred during the current period of Insurance. In which case no refund will be made and any outstanding premium must be paid.