Plugging in your black box

Not sure how to plug in your black box?


A Loop box is part of your insurance with us, so you can get to the good bit – earning discounts at renewal. Depending on the make or model of your car we’ll either send you a self-fit OBD box or a self-fit 12v.


Self-Fit OBD Box



Once you’ve bought your insurance we’ll send a self-fit OBD box to you in the post, which will need to be fitted within 10 days. The box will need to be plugged into the OBD port in your car – which sounds way more technical than it actually is! Just follow these easy steps:


1. Turn the ignition off


2. Find your car’s OBD port.

If you’re unsure where this is, you can check your car’s handbook.

Alternatively, you can enter your details into the handy black box location checker below - just enter your car's make, model and year.


3. Plug your self-fit box into your OBD port

Press firmly until the box is securely in place


4. Check your email

You’ll get an email to confirm if this was successful and whether we’re receiving data from the box

You’ll get a link to set up your driving feedback account in the next 48 hours. It’s really important you do this so you can see how you are driving

Your first set of driving feedback will arrive in around 10 days, as long as you’ve driven 40 miles or more. If you don’t get it let us know!


Self-fit 12v


Once you’ve bought your insurance we’ll send a self-fit 12v to you in the post, which will need to be fitted within 10 days. The box will need to be plugged into the 12v socket in your car. Just follow these easy steps to get plugged in:

1. Turn the ignition off

2. Find your car’s 12v socket.

 It’s usually in the front console area. Having trouble finding it? Just check your car’s handbook.

3. Plug your self-fit box into your 12v socket, blue tip first.

Turn on the ignition and leave running for a minute.


4. You’ll get an email to let you know if this was successful and whether we’re receiving data from the box correctly.

This may take up to 24 hours – so don’t worry if it doesn’t come through straight away.


Not got the email or the self-fit box doesn’t work? Just email: telematics@trakm8.com or call: 0333 2309 272

What’s an OBD port?

An OBD, or an on-board diagnostics port if you like to be fancy, is a technical term for a socket in your car that can give out data on how the car’s performing. But we’re only interested in the how you’re driving bit.


Not found what you're looking for? Visit our black box FAQs.