Important information about your black box insurance
Important documents
(Here you can find out more about what's covered under your black box insurance (as well as any additional covers you've selected), your policy terms and conditions and information about how we keep your data safe.)
Terms of Business Agreement - policies purchased on or after 9th February 2021
Terms of Business Agreement - policies purchased on or after 4th October 2021
Policy Wordings
Endsleigh Loop Policy Wording - policies started prior to 4th October 2021
Endsleigh Loop Policy Wording - policies started on or after 4th October 2021
Replacement Vehicle Policy Wording - policies with a start date on or after 1st February 2021
Replacement Vehicle Policy Wording - policies with a start date on or after 4th October 2021
Legal Cover Policy Wording - policies started prior to 4th October 2021
Legal Cover Policy Wording - policies started on or after to 4th October 2021
Breakdown insurance – policies starter prior to 4th October 2021
Breakdown insurance – policies started on or after 4th October 2021
Insurance Product Information Documents
Comprehensive telematics car insurance - policies started prior to 4th October 2021
Comprehensive telematics car insurance - policies started on or after 4th October 2021
Third party, fire and theft telematics car insurance - policies started prior to 4th October 2021
Third party, fire and theft telematics car insurance - policies started on or after 4th October 2021
Full UK breakdown insurance - policies started prior to 4th October 2021
Full UK breakdown insurance - policies started on or after 4th October 2021
Roadside and recovery breakdown insurance - policies started prior to 4th October 2021
Roadside and recovery breakdown insurance - policies started on or after 4th October 2021
Roadside breakdown insurance - policies started prior to 4th October 2021
Roadside breakdown insurance - policies started on or after 4th October 2021
Replacement vehicle insurance - policies with a start date on or after 4th October 2021.
How we use your data
All your data, including the telematics data we collect from your Endsleigh Loop device, is safe. The only people other than Endsleigh Loop that have access to it are our partners (like your insurers or our customer service team) - and they have a legal obligation to keep it confidential.
You can get more information about how we use your data in our privacy notice.
Endsleigh Loop fees and charges
We charge fees to cover the costs involved in setting up, servicing, cancelling and renewing your policy. There are also some fees and charges associated with the telematics device.
General
You can find more details about the services we provide to you in your Terms of Business Agreement.
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New business administration fee This fee covers costs associated with setting up your telematics policy. This fee is non-refundable if the policy is cancelled. |
£150
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Renewal administration fee This fee covers costs associated with renewing your telematics policy. The fee is non-refundable if the policy is cancelled. |
£90
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Mid-term adjustment fee This fee covers the cost of servicing your policy when changes need to be made, e.g. change of address. |
£30
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Administration fee 14 day cooling off period If you cancel within 14 days of buying your policy we will not charge a fee. However, there will be no refund of the new business arrangement fee or the renewal administration fee. |
£0
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Cancellation fee after cooling period This fee is charged if your policy is cancelled more than 14 days after you bought it. |
£75
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Policy termination fee This fee is charged if we cancel your policy as a result of incorrect information being provided to us. |
£75
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Endsleigh Loop Device
You can find more information about terms and conditions for the Endsleigh Loop device in your policy wording.
Charges that apply during a period of insurance, after either: |
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| If you damage or tamper with the Endsleigh Loop box other than a a result of loss or damage in an incident involving a claim under your policy, Endsleigh Loop may charge you for repair / replacement. | £120 | Repair / replacement charge (fitted black box) |
| £65 | Repair / replacement charge (self-fit box) | |
If you change your car... |
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| You can remove the self-fit box and install it in your new car | £0 | There is no charge if you transfer your self-fit box to your new car |
| Endsleigh Loop will not remove a fitted black box from your previous car. Therefore you will need a new Endsleigh Loop box to be supplied and fitted to your new car. | £120 | Change of car (installing a new fitted black box in this replacement car) |
| If you miss an arranged Endsleigh Loop fitting, repair or replacement appointment without giving Endsleigh Loop at least 24 hours' notice or; | £55 | Short (or no) notice cancellation charge |
| If the car is modified, converted, customised or in an unfit state to install an Endsleigh Loop box and Endsleigh Loop decide not to fit one. | £55 |
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After your policy has lapsed or cancelled... |
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| If you require Endsleigh Loop to remove the fitted black box | £90 | Removal charge |
| If you miss an arranged Endsleigh Loop box removal appointment without giving Endsleigh Loop at least 24 hours' notice | £55 | Short (or no) notice cancellation charge |