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Phone numbers

Motor insurance
Car insurance 0800 028 3571 Mon-Thu: 8am to 9pm
Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Home & possessions
Buildings or contents insurance 0800 028 3571 Mon-Thu: 8am to 9pm
Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Student or gadget insurance 0330 3030 286 Mon-Thu: 8am to 9pm
Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Travel insurance
Personal travel insurance 0800 028 3571 Mon-Thu: 8am to 9pm
Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Financial advice
Lifestyle protection, mortgages, pensions & investments, business protection or employee benefits 0800 389 2193 Mon-Thu: 9am to 8pm
Fri: 9am to 5pm
Sat-Sun: Closed
Businesses & organisations
Letting agents 01242 866909 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Landlords 0800 953 0490 Mon-Thu: 8am to 9pm
Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Education 01242 866788 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Charities 01242 866906 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Travel agents & operators 01242 866616 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Sports & leisure 01242 866789 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Motor
Request documentation, change your details or ask about your policy 0844 472 2592 Mon–Fri: 9am to 6pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Home & possessions
Request documentation, change your details or ask about your buildings, contents, student or gadget policy 0844 472 2592 Mon–Fri: 9am to 6pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Travel
Request documentation, change your details or ask about your travel policy. 0844 472 2592 Mon-Fri: 9am to 6pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Prepaid cards - automated account information 0845 225 0043 Every day 24 hours
Prepaid cards - customer services 0845 872 0821 Mon-Fri: 9am to 6pm
Sat: 9am to 6pm
Sun: 9am to 6pm
Financial advice
Mortgages, lifestyle protection, pensions. investments, business protection or employee benefits 0800 389 2193 Mon–Thu: 9am to 8pm
Fri: 9am to 5.30pm
Sat–Sun: Closed
Businesses & organisations
Letting agents 0800 013 0237 Mon-Fri: 9am to 5pm
Sat-Sun: Closed
Landlords 0844 472 2592 Mon-Fri: 9am to 6pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Education, charities, sports and leisure 01242 866 800 Mon–Fri: 9am to 5pm
Sat–Sun: Closed
Motor renewals
Car insurance 0800 030 4512 Mon-Thu: 8am to 9pm
Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Home & possessions renewals
Contents, buildings, student or gadget renewals 0800 030 4513 Mon – Fri: 9am to 8pm
Sat: 9am to 5pm
Sun: 10am to 6pm
Travel renewals
Travel insurance 0800 030 4513 Mon-Thu: 8am to 9pm
Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Landlord renewals
Landlords insurance 0800 030 4513 Mon-Thu: 8am to 9pm
Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Motor policies
Incident line - comprehensive cover 0800 783 4433 Every day, 24 hours
Incident line - third party, fire & theft 0800 096 9679 Every day, 24 hours
Existing claims 0844 472 2500 Mon–Fri: 9am to 5.30pm
Sat–Sun: Closed
Windscreen claims 0800 318 084 Every day, 24 hours
Legal advice helpline 0800 969689 Every day, 24 hours
RAC breakdown cover 0800 316 7816 Every day, 24 hours
Aria breakdown cover 0870 737 5800 Every day, 24 hours
Motoring Abroad 0870 737 5700 Every day, 24 hours
Home & possessions policies
Buildings or contents policies 0844 472 2505 Mon-Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
Student policies 0844 472 2507 Mon-Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
Key care 0845 303 4025 Every day 24 hours
Gadget policies
Make a claim 0844 472 2505 Mon-Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
Travel policies
All travel policies 0844 472 2502 Mon – Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
Medical assistance 0845 271 4472 Every day, 24 hours
Legal expenses 0870 350 5716 Every day, 24 hours
Lost prepaid cards 0845 241 4278 Every day, 24 hours
Landlord policies
Make a claim 0844 472 2506 Mon–Fri: 9am to 5.30pm
Sat: 9am to 5pm
Sun: Closed
Update payment details
Missed or late payments, changing your direct debit or bank details for any policy 0844 472 2878 Mon–Fri: 9am to 5.30pm
Sat–Sun: Closed
Motor insurance
Car insurance 0844 472 2592 Mon–Fri: 9am to 6pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Prepaid cards
Contact us 0845 872 0821 Mon–Fri: 9am to 6pm
Sat: 9am to 6pm
Sun: 9am to 4pm
Home & possessions insurance
Buildings, contents, student or gadget insurance 0844 472 2592 Mon–Fri: 9am to 6pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Travel insurance
Travel policies 0844 472 2592 Mon–Fri: 9am to 6pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Prepaid cards 0845 872 0821 Mon–Fri: 9am to 6pm
Sat: 9am to 6pm
Sun: 9am to 4pm
Landlord insurance
Landlord policies 0844 472 2592 Mon-Fri: 9am to 6pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Technical issues
If there's a technical issue with our site, we'd like to know. 0844 472 2592 Mon–Fri: 9am to 6pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Complaints
If you're unhappy with our service we want to know so we can put things right. 0800 085 8698 Mon–Fri: 9am to 5.30pm
Sat-Sun: Closed

Please note: Call costs may vary depending on your service provider

Write to us

Endsleigh
Shurdington Road
Cheltenham, Glos. GL51 4UE
United Kingdom