Landlord and property

Tales of the Unexpected


We commissioned research of over 2,000 tenants and 500 landlords to find out what really drives the rental market. The research sheds lights on tenant-landlord relationships, despite possible grievances, more than three quarters of tenants surveyed said they were happy with their current landlord, whilst two-fifths of landlords say they would unreservedly “go the extra mile” to keep their tenants happy. Scroll down to see some of the unexpected tales.

Rent increases

Despite rental prices often rising in the UK, nearly 50% of tenants we surveyed don't expect yearly rent increases.

Rental responsibilities

Struggling to know what responsibilities lie with you or your tenant? You’re not alone. A staggering 45% of landlords feel the same.

We’ve put a handy responsibilities guide together to help clear up the confusion when it comes to rental property maintenance and care.

Tenant expectations

28% of tenants we surveyed told us a professional clean was top of their must-haves list when moving into a rental property.

Happy tenants A whopping 83% of tenants we surveyed told us they’re happy with their landlord. Read our top tips for keeping your tenants happy.

Wifi 32% of the tenants we surveyed feel there needs to be wifi installed prior to them moving in.

Read our disclaimer.

Landlord insurance

Our landlord buildings cover automatically includes up to £25,000 for malicious damage cover by tenants, compensation for loss of rent following an insured event and up to £5,000,000 property owners liability as standard.

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