Student life

Endsleigh Live FAQs


We held our first ever Endsleigh Live event recently – and you guys had a TON of questions for us! As promised, we’re answering some of the ones that were most commonly asked.

Also, don’t forget that we’re holding another Endsleigh Live event at 1pm on 28th September – so if you have any other questions about student insurance, then be sure to tune in.


How do I know what’s covered? For example, is my photography kit/TV/laptop/guitar accessories/audio equipment covered?

Please visit www.endsleigh.co.uk/confirmyourcover to check or give us a call on 0333 234 1557.


How do you register if you are not 18 by the time you start university (registering for cover doesn’t work because apparently I am too young)?

If you are having problems confirming cover, or would like to speak to someone, please speak with one of our web chat agents who will be happy to help you (on http://www.endsleigh.co.uk/confirmyourcover) or give us a call on 0333 234 1557.


How do I cover a laptop that is worth more than your £1,250 limit?

You would need to select ‘Gadget’ under ‘Additional Cover’ on the confirm your cover page via www.endsleigh.co.uk/confirmyourcover or give us a call on 0333 234 1557.


Is there an inbuilt excess on the provided policy from our student accommodation?

Excess rates may apply to the cover included in your accommodation, visit. Please visit www.endsleigh.co.uk/confirmyourcover to check.


Can we expect a document via email, or will we just need the document showed in the eLive event (which shows what’s covered) that we’ll need to print out?

All policy documents can be located on www.endsleigh.co.uk/confirmyourcover.


Do I need to pay for cover with Endsleigh? What’s covered? And how do I know if I’m covered and what for?

If you are living in accommodation already insured by Endsleigh, a level of cover is included already for you, visit www.endsleigh.co.uk/confirmyourcover to check all details.


Is there a package that covers everything from gadgets to musical instruments?

Our Everywhere Student Packs offer various levels of cover for lots of different items (without needing to specify them!). However, unfortunately, musical instruments and bikes aren’t included in this cover. But you can quickly and easily insure additional items by personalising your own cover! Find out more here: https://www.endsleigh.co.uk/student/student-insurance/


What if we buy things throughout the year after making the quote? Do these things get added to the quote? Or if not, how do we add them?

Our Everywhere Student Packs offer various levels of cover, without needing to specify items. Find out more - https://www.endsleigh.co.uk/student/student-insurance/


When there is a cap on the price limit of an item, is that per item or across all items?

The replacement cost for Everywhere Student Packs applies to individual items. Find out more about what’s covered and what’s not covered here: https://www.endsleigh.co.uk/student/student-insurance/


Does the everywhere pack cover all my electronics?

Our Everywhere Student Packs offer various levels of cover for most electronic items (gadgets, laptops and mobile phones), without needing to specify them! But they will need to be under three years old. Find out more about what’s covered and what’s not covered in our Everywhere Student Packs here: https://www.endsleigh.co.uk/student/student-insurance/.


Can students living at home receive insurance from Endsleigh?

Yes, please visit https://www.endsleigh.co.uk/student/student-insurance or give us a call on 0333 234 1557


Do you cover Laptop/Tablet purchases from eBay?

Yes, you can insure a gadget purchased from eBay with Endsleigh’s gadget and possessions insurance - you will just need to ensure your gadget is less than 3 years old at the time the policy starts. You will also need to provide proof of ownership (such as an invoice) in order to make a claim.

Please note: Gadgets and mobile phones must be in good condition and full working order when you purchase your policy. We will also be unable to provide cover for loss or damage that occurred before the start of your policy.

Please visit www.endsleigh.co.uk/confirmyourcover or give us a call on 0333 234 1557.