In our recent research into the private rented sector, we discovered that more than a third of UK landlords have given their tenant a welcome or farewell gift. Having surveyed more than 2,600 UK landlords and tenants, we found that 34% have presented their tenant with a gift such as a bottle of wine, while 30% of tenants have received an act of kindness, such as help with DIY or a break from paying rent.
The research is part of our 2015 ‘Better Relations’ campaign, which aims to encourage stress-free lettings for both tenants and landlords.
So what sorts of gifts have been given by landlords?
The results of the survey demonstrate that the giving of gifts has an impact on the relationship between a landlord and a tenant. In fact, nearly three quarters of tenants who had received an act of kindness from their landlord said this positively changed their perception of them.
A positive relationship seems to have an impact on the length of tenancy too; 70% of tenants who have received an act of kindness stay in their property for 24 months or more, compared to just 53% who haven’t.
For more information on how you can foster a better relationship with your tenant, which can lead to longer, happier tenancies, keep your eyes peeled for useful tips and insight on Talk Lettings.
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