What to do in an accident

Stop in a safe place following an accident

If you have a warning triangle, place it well before the obstruction.

Call the emergency services

You should call the emergency services if:

  • Anyone has been injured
  • The road is blocked
  • Anyone has left the scene without leaving their details

Take photos

Try and take photos to support the positions of the vehicle and the extent of the damage.

Collect and provide relevant information

Collect the following information:

  • Vehicle registration number(s)
  • The name, address and telephone numbers of any drivers involved in the accident
  • The number of passengers in each vehicle and name and address of anyone who is injured
  • The name, address and telephone numbers of any witnesses of the accident
  • The name, telephone number and constabulary of any police officer who attends

Provide your own details to anyone who has reasonable grounds for requesting it

Do not admit responsibility following an accident

Don’t admit responsibility, either verbally or in writing. 

Contact your insurer

You should always inform your car insurance company about an accident as soon as possible, even if you don't want to make a claim. Failure to do so within the time period, set out in your policy, may invalidate your cover. 

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Pia Neave

Pia works in the Digital team at Endsleigh, managing our social channels and online content. She loves baking, travelling and running. 

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