Contact Information

General enquiries

Monday to Friday

Saturday

Sunday

New quotes/renewals/adjustments

0800 028 3571

8am-9pm

8am-8pm

10am-6pm

Direct debit queries

0844 736 9814

8am-6pm

Closed

Closed

Car Insurance

Claims

Monday to Friday

Saturday

Sunday

Comprehensive

0800 783 4433

24 hour

24 hour

24 hour

Non-comprehensive

0800 096 9679

24 hour

24 hour

24 hour

Windscreen

0800 318 084

24 hour

24 hour

24 hour

Existing claims

01242 866 866

9am-6pm

Closed

Closed

Legal advice

0800 096 9689

24 hour

24 hour

24 hour

Household Insurance

Claims

Monday to Friday

Saturday

Sunday

New claims

0870 241 6103

24 hour

24 hour

24 hour

Existing claims

0870 241 6104

9am-6pm

Closed

Closed

Legal helpline

0117 933 0656

24 hour

24 hour

24 hour

Home emergency

0870 737 5810

24 hour helpline for household insurance

Home emergency

0870 523 4794

24 hour helpline for executive home insurance

Landlords
Legal advice service

01455 251 500

24 hour

24 hour

24 hour

Travel Insurance

For travel insurance purchased prior to 7th February 2008

Claims

Monday to Friday

Saturday

Sunday

Emergency medical advice

+44 2087 628 015

24 hour

24 hour

24 hour

Luggage/personal effects

0870 241 3070

9am-6pm

Closed

Closed

For travel insurance purchased from 7th February 2008

Claims

Monday to Friday

Saturday

Sunday

Medical Assistance Claims

+44(0) 845 271 4472

24 hour

24 hour

24 hour

Legal Expenses Claims

+44(0) 870 350 5716

24 hour

24 hour

24 hour

Student Possessions Insurance

Claims

Monday to Friday

Saturday

Sunday

New claims

0870 241 6105

24 hour

24 hour

24 hour

Existing claims

0870 241 6104

9am-6pm

Closed

Closed

Legal helpline

0117 933 0656

24 hour

24 hour

24 hour

Business Insurance

Retail, Office, Surgery and Tradesman Insurance

Monday to Friday

Saturday

Sunday

New Quotes/Adjustments/
Renewals/General Queries

0800 121 4407

9am-5pm

Closed

Closed

Claims

Refer to your policy document for contact details

All other Business Insurance products and services

Monday to Friday

Saturday

Sunday

New Quotes/Adjustments/
Renewals/General Queries

01242 866 800

9am-5pm

Closed

Closed

Claims

Refer to your policy document for contact details

Postal Address

Alternatively, we can be contacted by post at the following addresses:

Endsleigh Insurance
Services Ltd
Shurdington Road
Cheltenham
Gloucestershire
GL51 4UE

Endsleigh Business Insurance
Services Limited
Hadley House
Shurdington Road
Cheltenham
GL51 4UE

Endsleigh Independent Financial
Services Limited
Hadley House
Shurdington Road
Cheltenham
GL51 4UE

Endsleigh Insurance Services Limited is authorised and regulated by the Financial Services Authority. This can be checked on the FSA Register by visiting its web site at www.fsa.gov.uk/register.
Endsleigh Insurance Services Limited. Company No: 856706 registered in England at Shurdington Road, Cheltenham Spa, Gloucestershire GL51 4UE.