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General enquiries.
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Monday to Friday |
Saturday |
Sunday |
| New quotes/renewals |
0800 028 3571 |
8am-9pm |
9am-5:30pm |
10am-6pm |
| New student contents insurance quote |
0800 032 7081 or
01282 672 097 |
8am-9pm |
9am-5:30pm |
10am-6pm |
| Customer Service/Adjustments |
0844 472 2592 |
8am-9pm |
9am-5:30pm |
10am-6pm |
| Direct debit queries |
0844 736 9814 |
8am - 5:30pm |
Closed |
Closed |
If you are calling from a country which does not support 0800 numbers or from the UK with a pulse dial / non touch-tone phone, you can contact us Monday to Friday between 9am and 5.30pm via our main switchboard on +44 (0)1242 866866.
Car insurance.
| Claims |
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Monday to Friday |
Saturday |
Sunday |
| Comprehensive |
0800 783 4433 |
24 hour |
24 hour |
24 hour |
| Non-comprehensive |
0800 096 9679 |
24 hour |
24 hour |
24 hour |
| Windscreen |
0800 318084 |
24 hour |
24 hour |
24 hour |
| Existing claims |
0844 472 2500 |
9am-5:30pm |
Closed |
Closed |
| Legal advice |
0800 096 9689 |
24 hour |
24 hour |
24 hour |
Breakdown cover.
| If you have an Endsleigh roadside recovery policy |
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Emergency assistance
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| For policies underwritten by Europ Assistance |
Monday to Friday |
Saturday |
Sunday |
| Roadside recovery in the UK |
0870 737 5800 |
24 hour |
24 hour |
24 hour |
| Motoring abroad |
0044 870 737 5700 |
24 hour |
24 hour |
24 hour |
| Or |
0044 1444 442900 |
24 hour |
24 hour |
24 hour |
| For policies underwritten by RAC |
Monday to Friday |
Saturday |
Sunday |
| RAC |
0800 316 7816
or 0044 161 322 1040 |
24 hour |
24 hour |
24 hour |
Household insurance.
| Claims |
|
Monday to Friday |
Saturday |
Sunday |
| New claims |
0844 472 2505 |
24 hour |
24 hour |
24 hour |
| Existing claims |
0844 472 2505 |
9am-5:30pm |
Closed |
Closed |
| Household legal expenses |
0117 933 0656 |
24 hour |
24 hour |
24 hour |
| Home emergency - Sterling Insurance Executive Home policies only |
0870 523 4794 |
24 hour helpline for Sterling executive home emergency expenses |
| Home emergency - all policies bought or renewed prior to 01.01.2011 |
0870 737 5810 |
24 hour helpline for Europ Assistance home emergency expenses |
| Home emergency - all policies bought or renewed after 31.12.2010 |
0844 826 1786 |
24 hour helpline for ARAG home emergency expenses |
| Landlords legal expenses |
0870 241 2334 |
24 hour |
24 hour |
24 hour |
Travel insurance.
| For travel insurance purchased prior to 7 February 2008 |
| Claims |
|
Monday to Friday |
Saturday |
Sunday |
| Emergency medical advice |
+44 1243 621 177 |
24 hour |
24 hour |
24 hour |
| New/existing claims |
0870 241 3070 |
9am-5:30pm |
Closed |
Closed |
| For travel insurance purchased from 7 February 2008 |
| Claims |
|
Monday to Friday |
Saturday |
Sunday |
| Medical assistance claims |
+44 (0) 845 271 4472 |
24 hour |
24 hour |
24 hour |
| Legal expenses claims |
+44 (0) 870 350 5716 |
24 hour |
24 hour |
24 hour |
| New/existing claims |
0844 472 2502 |
9am-5:30pm |
Closed |
Closed |
Landlord insurance.
| Claims |
|
Monday to Friday |
Saturday |
Sunday |
| New claims |
0844 472 2505 |
24 hour |
24 hour |
24 hour |
| Existing claims |
0844 472 2505 |
9am-5:30pm |
Closed |
Closed |
| Landlords Home Emergency – all policies bought or renewed prior to 01.01.2011 |
0870 737 5532 |
24 hour helpline for Europ Assistance home emergency expenses |
| Landlords Home Emergency – all policies bought or renewed after 31.12.2010. |
0844 576 5848 |
24 hour helpline for ARAG home emergency expenses |
| Landlords legal expenses |
0870 241 2334 |
24 hour |
24 hour |
24 hour |
Student contents insurance.
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Monday to Friday |
Saturday |
Sunday |
| Get a new quote |
0800 032 7081 or 01282 672 097 |
8am-9pm |
9am-5:30pm |
10am-6pm |
| New claims |
0844 472 2507 |
24 hour |
24 hour |
24 hour |
| Existing claims |
0844 472 2507 |
9am to 5:30pm |
Closed |
Closed |
| Legal helpline |
0117 933 0656 |
24 hour |
24 hour |
24 hour |
Endsleigh prepaid card.
| |
|
Monday to Friday |
Saturday |
Sunday |
| Customer service |
0845 872 0821 |
9am-6pm |
9am-6pm |
9am-6pm |
| Automated account information |
0845 225 0043 or 0207 0704 907 |
24 hour |
24 hour |
24 hour |
| Report your card lost or stolen |
0845 241 4278 or 0207 101 6599 |
24 hour |
24 hour |
24 hour |
For any other queries regarding your prepaid card you can email cardhelp@endsleigh.co.uk.
Business insurance.
| Retail, shop, office, surgery, tradesman and teachers and tutors insurance. |
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Monday to Friday |
Saturday |
Sunday |
| New quotes/adjustments/ renewals/general queries |
0800 121 4407 |
9am-5pm |
Closed |
Closed |
| Claims |
Refer to your policy document for contact details |
| All other business insurance products and services. |
| |
|
Monday to Friday |
Saturday |
Sunday |
| New quotes/adjustments/ renewals/general queries |
01242 866 800 |
9am-5pm |
Closed |
Closed |
| Claims |
Refer to your policy document for contact details. |
Endsleigh Financial.
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Monday to Thursday |
Friday |
Saturday to Sunday |
| Protection, Pensions, Mortgages and Investments |
0800 389 2193
Fax: 01242 864970 |
9am-8pm |
9am-5pm |
Closed |
Postal address.
| Alternatively, we can be contacted by post at the following addresses: |
| Endsleigh Insurance Services Ltd |
Endsleigh Business Insurance Services Limited |
Endsleigh Independent Financial Services Limited |
| Shurdington Road |
Hadley House |
Hadley House |
| Cheltenham |
Shurdington Road |
Shurdington Road |
| Gloucestershire |
Cheltenham |
Cheltenham |
| GL51 4UE |
GL51 4UE |
GL51 4UE |